浦京口腔门诊（Pu Jing Dental Clinic）Pu Jing Dental Clinic assist with all the necessary medical claim forms and official receipts, we will send all of those papers directly to your insurance provider. With direct-billing procedures, you are only responsible for the portion of treatment cost that not covered by medical insurance policy.
Please bring your insurance membership card and related identity certification at your first visit. We will make copy and then put them into your medical files. After that, we will prepare necessary medical claim forms for your review during the treatment. You need to sign forms and invoices after your treatment. We will submit them to claim department of your insurer on your behalf. If you are the guarantor for a juvenile client, please state your relationship and sign your name instead.
Common Question Q&A
Q：What is insurance direct payment?
A：Direct payment of medical insurance is a value-added service provided by hospitals in advance of insurance claims. In short, you do not need to pay on site (except for the self paid part), and Beijing International Medical Center will negotiate the claim settlement procedures with the insurance company for you, so as to obtain the medical expenses payable by the insurance company.
Q：Do I need to show my insurance card every time I see a doctor?
A：During the initial visit, please show your insurance card and relevant certificates to our staff. Our staff will help you inquire about your insurance benefits and insurance policies to facilitate your direct payment. After the treatment, please sign your name and date on the bill and claim settlement materials so that we can settle the claim in time. If the customer is not an adult, the accompanying relatives or guardians shall sign instead of him.
Q：Is it OK to sign and leave after the treatment?
A：If your insurance policy complies with the direct payment agreement, you can sign the bill and leave. However, you need to pay the out of pocket amount, deductible and medical expenses that the insurance company does not claim, and the rest will be settled by us and the insurance company.
Q：What is a letter of guarantee?
A：When carrying out large-scale examination projects or hospitalization, the medical expenses are high, so it is necessary to communicate with the insurance company before treatment and obtain the corresponding expense guarantee. At this time, the guarantee certificate is the guarantee letter. After determining the treatment items, according to the regulations of the insurance company, the possibility of direct communication between you and the insurance company is not excluded.
Q：What should I do if the insurance company I insured is not in your direct payment agreement?
A：A：In this case, you will pay the medical expenses in advance, and we will provide you with formal charging documents. If necessary, you can also provide the medical certificate and other relevant materials required by the insurance company, so as to facilitate you to successfully obtain the claim settlement of the insurance company. We are still increasing the number of insurance companies signing contracts. Please understand the inconvenience caused to you. (for details, please consult Pujing stomatology clinic: 400-0650-898)