保险直付INSURANCE
Pujing Dental Clinic is a Macau-managed dental institution that has signed direct billing agreements with multiple commercial medical insurance companies . To provide convenience for our patients. Our list of partner insurance companies is updated regularly. If your insurance plan is not listed, please contact us by phone.
Important Reminder: Pujing Dental Clinic only provides direct billing services with one insurance company per patient.
Direct Billing Service
To facilitate patient visits, Pujing Dental Clinic has established direct billing arrangements with domestic and international insurance companies. If your insurance company is on our direct billing list, you do not need to pay in cash; we will settle the medical expenses directly with your insurance company.
For your initial consultation, present your medical insurance card and valid ID (ID card or passport); Our staff will assist you in verifying your insurance benefits and policy details; After treatment, sign your full name and date on the bill and claim documents to facilitate claim processing; For return visits, you do not need to fill out the insurance form again. Only your handwritten signature is required, and we will handle all other related matters on your behalf.For minor patients, the accompanying family member or guardian must sign on their behalf.
After your visit, we will send the bill and claim documents to your insurance company for processing. Patients with direct billing insurance only need to settle the co-payment and deductible amounts at the clinic before leaving, with no need to pay the full medical expenses on-site.
List of Contracted International Insurance Companies:
Aetna 安泰保险
AIA 友邦保险
Allianz Worldwide Care 安联
AXA Group 安盛集团
Ping An Insurance (Group) Company of China, Ltd 中国平安
Cigna CMB 招商信诺
ERGO Assistance 安顾援助
Europ Assistance Holdings 优普援助
HSC Insurance Group 休荪医疗
KRAY Assistance 康瑞救援
Medilink-Global 中间带
MSH CHINA 万欣和
Prosper Health 柏盛健康
China Health Connect 商保通
FESCO 北京外企人力资源服务有限公司
Taikang Insurance Group 泰康保险
PICC 中国人保
WINDSTONE 风石健康
SSC上海圣杰医疗服务有限公司
International SOS 思奥思国际旅行援助服务（北京）有限公司
Huatai Insurance 华泰保险经纪
CHINA LIFE 中国人寿
NOW HEALTH INTERNATIONAL 时康国际
Allianz Partners 安联伙伴
IMG国际医疗集团
If You Do Not Have Medical Insurance
You may consider applying for Pujing Dental Clinic Membership Card to enjoy corresponding discounts on treatment fees.
Frequently Asked Questions Q&A
Q：What is direct billing?
A：Direct billing is a value-added service provided by the clinic that streamlines the insurance claim process. In short, you do not need to pay the full amount on-site (except for your out-of-pocket portion). Pujing Dental Clinic will handle all claim procedures with your insurance company on your behalf to receive the eligible payment directly.
Q：Do I need to present my insurance card at every visit?
A：For your first visit, please present your insurance card and valid ID to our staff, who will help verify your insurance benefits and policy details to facilitate direct billing. After treatment, please sign your full name and date on the bill and claim documents to ensure timely processing. If you are a minor, your accompanying family member or guardian must sign on your behalf.
Q：Can I just sign and leave after my visit?
A：If your insurance policy is eligible for direct billing under our agreement, you may sign and leave. However, you will need to settle deductibles, co-payments, and any non-covered expenses on your own. The remaining eligible costs will be claimed by our clinic directly from your insurance company.
Q：What is a Guarantee Letter?
A： For major procedures or hospital visits involving high costs, you will need to coordinate with your insurance company in advance to obtain a cost guarantee. This formal guarantee document is called a Guarantee Letter. Once your treatment plan is confirmed, you may also need to communicate directly with your insurer as required by their policy.
Q：What if my insurance company is not on your direct billing list?
A：In this case, you will need to pay the full treatment cost upfront. We will provide you with official receipts and, upon request, any medical documentation required by your insurance company to help you file a reimbursement claim smoothly. We are continuously adding new partner insurance companies, and we apologize for any inconvenience this may cause. (For inquiries, please contact Pujing Dental Clinic: 400-0650-898)
